Making a Complaint

 

At Dr J & Colleagues, we take complaints very seriously and aim to resolve each one as soon as possible. Our Complaints Policy ensures all lines of communication are kept open throughout the complaints process.

​

Please contact us if you have any concerns about the service we provide:

​

Dr J & Colleagues

​

If you are unsatisfied with the service you received, please contact drsj.complaints@nhs.net and they will deal with your issue as soon as possible.

​

Website

​

For concerns about anything featured on our website, please download our complaint policy and contact us with the contact button below or email drsj.complaints@nhs.net with your complaints. A member of the team will contact you within five working days to discuss the matter further.

​

It is our intention to resolve issues quickly and effectively and to keep you informed of all outcomes including any changes we have put in place.

​

​