Terms and conditions
1. Outpatient consultations take place at NW Counselling Hub, Lincoln. Dr J and colleagues unable to offer inpatient, emergency or crisis treatment.
2. The initial consultation fee is £395.00 (up to 1 hour), follow-up appointments are charged at £175.00 (up to 30 minutes). Full payment is expected 7 days prior to the appointment and can be settled by debit or credit card by online. Fees are inclusive of a clinic assessment letter to your GP, a private prescription (if needed), further requests and referrals to investigation request/s e.g. blood tests, scans etc. NHS GPs and other NHS services usually agree to carry these out, if they decline, you may need to fund further investigations privately.
3. Cancellation policy:
Cancellations more than 7 days before appointment - No charge
7 to 3 days before appointment - 50%
Less than 3 days before appointment - Full fee payable
4. Chaperones: Dr J and colleagues will usually see you, alone at first, and then will be happy to ask your relative/friend/carer to join the consultation later. An accompanying chaperone is not compulsory, but the provision of a chaperone is the patient or carer’s responsibility. The patient must inform Dr J and colleagues secretary, in advance, if they wish a chaperone to accompany them into the consultation room if they cannot bring a friend/relative or carer with them. During the assessment, there will always be an administrator present at reception.
5. Patients under the age of 18 should be accompanied by a parent or nominated carer.
6. Chronic and enduring psychiatric conditions: It may be more appropriate for the patient to be treated and supported by their NHS Community Mental Health Team or by another mental health professional (e.g. psychotherapist/counsellor). Dr j and colleagues will advise if this is the case.
8. Dr J and colleagues will follow NICE guidelines and may recommend further investigations, psychotherapy or other interventions, if a patient’s symptoms persist over time.
9. With your consent, the initial and follow-up clinic assessment letters will be sent to your GP or referrer.
10. As per General Medical Council guidelines, it is a Doctor’s duty to enquire and/or report on any safeguarding issues. In some circumstances, Dr J and colleagues may be obliged to contact third parties, such as, the local Safeguarding Board or Social Services. This is rare, and he will always discuss this with you first.
11. Although this assessment is a private one, the standard of care and the quality of the assessment provided by Dr J and colleagues , will be no different from the professional standard of work expected from an employee of the NHS.
12. If you have any concerns or complaints about your consultation, please try to discuss this with Dr J and colleagues or his secretary first, you can, however, contact your GP for advice.
13. Dr J and colleagues secretary can be contacted 830am to 5pm on 01522 454373 OR 07932 382354 by phone or text or by email anytime on: email@example.com
14. For psychiatric emergencies, e.g. if you are feeling suicidal or considering serious harm to yourself, others, property, or if you are at risk from others, you should contact your GP or your GP Out of Hours Service, or 111, go directly to any A&E department or contact the NHS Mental Health Crisis Team in your area. The Lincolnshire Crisis Team can be reached 365 24/7 on 0303 123 4000, for Nottinghamshire it’s 0300 300 0131.
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